EU Withdrawal Request

This page is for customers located in the European Union who wish to exercise their legal right of withdrawal under EU Directive 2011/83/EU.

EU customers have the right to withdraw from their purchase within 14 days of receiving their order, without providing a reason.

To submit a withdrawal request, please complete the form below:

• Full Name  
• Order Number  
• Email Address Used at Checkout  
• Items You Wish to Withdraw  
• Date Received  
• Optional: Reason for Withdrawal  

Once submitted, our team will review your request and contact you with the next steps.

Please note:
• The withdrawal right applies only to EU customers.  
• Earrings cannot be returned once the hygiene seal is broken.  
• Items that have been worn, used, or show signs of wear are not eligible.  
• Custom or personalised items are excluded from withdrawal rights.

EU Withdrawal Request

If you wish to withdraw your order under EU consumer rights, please complete the form below.