EU Withdrawal Request
This page is for customers located in the European Union who wish to exercise their legal right of withdrawal under EU Directive 2011/83/EU.
EU customers have the right to withdraw from their purchase within 14 days of receiving their order, without providing a reason.
To submit a withdrawal request, please complete the form below:
β’ Full Name Β
β’ Order Number Β
β’ Email Address Used at Checkout Β
β’ Items You Wish to Withdraw Β
β’ Date Received Β
β’ Optional: Reason for Withdrawal Β
Once submitted, our team will review your request and contact you with the next steps.
Please note:
β’ The withdrawal right applies only to EU customers. Β
β’ Earrings cannot be returned once the hygiene seal is broken. Β
β’ Items that have been worn, used, or show signs of wear are not eligible. Β
β’ Custom or personalised items are excluded from withdrawal rights.
EU Withdrawal Request
If you wish to withdraw your order under EU consumer rights, please complete the form below.
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